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In Drapers' report (subscription required) on the High Street's performance at the half-year mark, Sarah shares her view on how brands lose their way when they stop focusing on the customer.
I’m Sarah, a merchandising pro with over two decades of experience spanning the high street to online. These days, through Flourish Retail, I’m bringing you merchandising insights that will help you to analyse your data, identify actions and make growth happen for YOUR business!